Privacy Policy

How we handle and protect your data

Effective Date: May 1, 2024

This Privacy Policy describes how we collect, use, and protect your personal information when you use our enterprise application platform. Your privacy is important to us, and we are committed to safeguarding your data.

Who We Are

We provide enterprise software solutions as a data processor on behalf of your organization (the data controller). Your organization determines how your information is managed within our platform.

Information We Collect

To deliver platform features and services requested by your organization, we may collect:

  • Account Information: Name, email address, phone number, and other contact details provided during account setup.

  • Device Information: Device type, operating system, unique identifiers, network details, and battery status.

  • Location Data: GPS coordinates, travel history, and geographic details (only when using location-based services).

  • Usage Information: Feature interaction data, session durations, and usage analytics.

  • Media: Photos, documents, and other files uploaded by you while using platform features.

How We Use Your Information

We use the information collected for the following purposes:

  • To provide and maintain core platform functionality

  • To process and manage tasks assigned by your organization

  • To improve platform performance and develop new features

  • To help your organization monitor, report, and optimize operations

  • To protect the security, integrity, and availability of the platform

  • To comply with applicable legal and regulatory obligations

Information Sharing

Your information is only shared under the following conditions:

  • Within Your Organization: Based on role-based access controls set by your administrator

  • With Service Providers: Only with trusted third-party providers (e.g., cloud hosting, data storage) under confidentiality agreements

  • For Legal Requirements: If disclosure is required by law, court order, or legal process

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

We may use cookies and similar technologies for performance monitoring and user experience improvements. You can manage cookie preferences through your browser settings.

International Data Transfers

Your data may be processed in countries outside your own, including where our data centers and service providers are located. We use appropriate safeguards, such as Standard Contractual Clauses (SCCs), to protect your information during international transfers.

Data Security

We implement industry-standard technical and organizational safeguards, including:

  • Encryption of data in transit (TLS/SSL) and at rest

  • Role-based access control and authentication mechanisms

  • Periodic vulnerability scans and third-party security audits

  • Staff training and internal security policies

Data Retention

We retain your personal information:

  • For as long as your account is active or required by your organization

  • As necessary for compliance with laws or internal record-keeping

  • To resolve disputes or enforce our legal rights

Your organization can request deletion of data, subject to regulatory and operational retention needs.

Your Rights

Depending on your location and applicable laws (e.g., GDPR, CCPA), you may have rights to:

  • Access and receive a copy of your data

  • Correct or update inaccurate information

  • Request deletion of your data (with exceptions)

  • Restrict or object to specific processing activities

  • Transfer your data to another service (data portability)

To exercise these rights, please contact your organization’s administrator or visit our Account Deletion page.

Updates to This Policy

We may revise this Privacy Policy periodically. Significant changes will be communicated to your organization’s administrator and reflected by an updated effective date.

Contact Us

If you have any questions or concerns regarding this policy or our data practices:

📧 Email: support@dglide.com
🛠️ For information on how to delete your account, please visit our Account Deletion page.